OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
54 ratings and 43 comments received in the last 90 days.
10 October 2026
I had a great experience with MINI Service in Cobham. The staff Darnell who dealt with me was friendly, professional and really helpful throughout the whole process.
07 October 2026
I was sent a visual health check (really helpful) within an hour of booking in my car and the service was carried out swiftly. I was greeted on both visits with smiles and everyone I spoke to was friendly and professional.
06 October 2026
Very good customer service. Excellent communication. My only reason for not going for 5 stars is the extremely steep charge to check the reverse light. £210 is too much before the engineer has even checked the bulb! Esp when paying £380 service MOT.
04 October 2026
Very efficient, professional and pleasant from the moment we arrived.
01 October 2026
Very helpful and answered all my questions. I was kept well informed of the progress of my Mini and was what needed.
01 October 2026
Darnell was helpful ( the advisor ) Sadly the Issues were no local customer drop off or pick up. Didn't offer to call me a cab. Only half my car was hoovered which they sorted after I noticed. When you are paying £1000 for a service details matter.
30 September 2026
Great service, everything done on time and as expected.
29 September 2026
Problem in car not resolved
29 September 2026
Very pleased with the service in every way
FIND Berry Cobham.
Address
- 18-22 Portsmouth Road, Cobham, KT11 1JA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 01932 589400
11 October 2026
I've filled this in two times and know one has phone me