OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
26 ratings and 11 comments received in the last 90 days.
15 May 2022
Went to Thames Ditton
14 May 2022
Friendly efficient service - time taken to ensure all went smoothly and great customer service
23 April 2022
The service in this outlet is excellent. From the welcome as I walk in , To the plain answers to simple questions I received. It was good.
19 April 2022
This feels like a big and much needed step up in customer service from the previous Cooper Cobham. Very impressive from Berry Cobham.
19 April 2022
Very professional
08 April 2022
Very good service, would have been a 10 if they offered car collection. Staff very professional.
06 April 2022
Polite greeting by the reception team on arrival. Taken immediately to meet James Lewis to drop off the keys; James dealt with me very promptly and efficiently, explaining the work to be carried out. All staff were polite and welcoming.
04 April 2022
I didn't wait too long for my car to be fixed. Brilliant service and very polite staff.
03 April 2022
Very impressed by service. Kept updated all the time.
15 June 2022
Fast and efficient service. Double checked that I needed work doing on service - I had said yes but garage said I didn't need to so money saved and made me feel they were honest and reliable