OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
43 ratings and 35 comments received in the last 90 days.
29 July 2026
Good customer service
28 July 2026
Nicole was very responsive each time I called. Work was as specified. Took longer than promised so had to leave car an extra day
23 July 2026
Everyone was very lovely and helpful. The whole process was made to feel easy
22 July 2026
Efficient and great staff, but did not like the new location of the service dept. At least there should be screens as it was hard to hear due to multiple phone conversations happening
20 July 2026
Amazing professional expertise from start to finish.
17 July 2026
Ease of drop off/pick up, very clear review of the vehicle and any required resolutions, all done in time. Staff very polite and friendly
14 July 2026
1. The last two times I booked my car in, the app gives me a price guideline and the service & repair work has been much higher both times. 2. Ai allows me to compare pricing. I am now aware that I am paying even more than a mini deal rates at Cobham
10 July 2026
Staff always helpful
07 July 2026
Immaculate service as always
FIND Berry Cobham.
Address
- 18-22 Portsmouth Road, Cobham, KT11 1JA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 01932 589400
31 July 2026
The service went well and was efficient. I asked the key fob to be looked at as it is not always connecting with the car to open the doors or start the engine. I was told there was no issue with it, but there is still a problem.