OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
57 ratings and 44 comments received in the last 90 days.
21 December 2025
Friendly staff especially Lauren and good communication
21 December 2025
New tyres seem fine. Car returned clean and sparkling. Henry the gentleman serving very kind and didn't roll his eyes when I asked questions.
18 December 2025
Lovely girls that are all so helpful
17 December 2025
Customer focus is paramount.
16 December 2025
The communication is always excellent everyone is always helpful and friendly
16 December 2025
Fabulous service from Lauren Eacott in relation to booking & confirming my service and I found the video link such a brilliant way to know how my car was being looked after.
15 December 2025
Helpful, faults diagnosed and repair organised efficiently and carried out in good time
15 December 2025
From start to finish - with Nicole's call to confirm the car had been booked inn - to the pick up with reception team. LOVE the complimentary car wash - mine needed it!
15 December 2025
Easy to make appointment on line. Reminders sent prior to appointment. Staff helpful when dropping off car Kept advised as to progress. Finance arrangement through Bumper easy to organise
FIND Berry Cobham.
Address
- 18-22 Portsmouth Road, Cobham, KT11 1JA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 14:00
- Sun:CLOSED
Phone
- 01932 589400
04 January 2026
Charlie repaired the issue and paid attention to the additional notes I had written on my booking form which helped us both in terms of identifying an issue and resolving it first time.