OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
43 ratings and 37 comments received in the last 90 days.
01 September 2026
When booking car in .. service phone operator very helpful..
30 August 2026
Prompt and professional service
30 August 2026
easy to check in eveything managed as discussed.
28 August 2026
I suffered a minor stroke before I could attend.I got in touch but was told they couldn't offer pick up and drop off.I emailed complaining of this.They got back to me and very kindly arranged a new date,pick up and drop off hence the 5 star satisfied
27 August 2026
Efficient and easy
26 August 2026
Very satisfied thank you. Always a good service and I like the booking option of picking a time for the service tather than leaving my car all day as I can't get home from the garage, I will have to wait for it.
23 August 2026
Kept informed
20 August 2026
I deal with Henry at Berry Cobham. He always goes above and beyond to make sure things are done properly.
20 August 2026
Customer service was great but I was shocked by the price. I had had a very expensive full service 2 months previous and so was expecting a £54 MOT but had what I thought was a minor problem with the seat which cost around £700!
FIND Berry Cobham.
Address
- 18-22 Portsmouth Road, Cobham, KT11 1JA
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 01932 589400
04 September 2026
I was very dissatisfied with my most recent visit to this Service Centre. In particular, the attitude of the Service Manager after I politely raised an issue. I will mention that other staff were helpful, and the mechanical service appears to be OK.